Terms of Service

SHIPPING
We ship within 1 business day on most of our items. Some could take up to 4 business days, but it will be specified on product description.

DEFECTIVE RETURNS
A return authorization number is required, and must be requested within 14 days of invoice date. All items must be returned in the original manufacturer's packaging. Please indicate the nature of the defect. We will promptly issue a prepaid return label and issue credit upon receipt of the defective unit.

All items must be returned in the original manufacturers packaging along with all parts, accessories, and paperwork. Modified, damaged, or abused products will not be accepted for return. Please refer to the manufacturers warranty on any defective items exceeding the initial 14 day period.

NON-DEFECTIVE RETURNS
A return authorization number is required, and must be requested within 14 days of invoice date. All items must be returned in the original manufacturers packaging along with all parts, accessories, and paperwork. Please provide a reason for the return. Modified, damaged, or abused products will not be accepted as credit items.

A 15% restocking fee will be charged for all non-defective returns.

BAD ADDRESS/REFUSALS
If an order is returned due to a bad address entered by you, or you refuse the shipment, you will be responsible for the return shipping cost, as well as original shipping and 15% restocking fee.

DAMAGES & SHORTAGES
Please inspect items immediately before signing for delivery or relocating. Damages and shortages must be reported within 3 days of delivery. The shipper will arrange for pick up of the item and a credit will be issued upon receipt of the damaged product.